Mobilink Online Complaint Form For 668 Service

By  · Thursday, Nov 26, 2009 6 Comments

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Days back we seen when PTA introduced 668 Service, came up with a lot wrong information. Stats showed many a connections issued against one person’s NIC while they claimed to have only one or two. PTA asked to visit respective customer service centers to get your data corrected. Here Mobilink launches online complaint form for incorrect number of Mobilink Connections issued as per 668 service.

Following is the simple procedure to get your data corrected:

1. Visit PTA’s Sim Information System

2. If number of Moblink Sims issued against your NIC is wrong, Download the Mobilink Complaint Form

3. Fill out the form and send a scanned copy of form to Mobilink at osis668cf@mobilinkworld.com

4. Attach scanned NIC (both side) and Passport with mail.

5. Do not forget to  put your NIC Number as the Subject of Email.

A reference number will be issued against your complaint and Mobilink will coordinate with PTA regarding the issue. Extra SIMs issued will be removed after 24 hours of your complaint but PTA database takes 45 days to get update. So wait for 45 days then to have your data verified, if corrected.

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6 Comments

  1. [...] Online Complaint Form For 668 Service ShareWe had Already covered Mobilink offered 668 Complaint Form. This Time Zong come up with the same thing, if number of Zong SIMs issued against your NIC is [...]

  2. khan says:

    mobilink is now very booster company, they cant provide good service, even in Islamabad they are unable to provide service. its customer help is ______.
    i am going to cut my sim into peices used for upto 5 years regularly.

    [Comment Edited]

  3. Dr Barkat Ali SOOMRO says:

    Illegal/fraudulently deducting the money from balance.

    I am retired Vice President (Addl. Secretary) of the Pakistan Central Cotton Committee, Ministry of Food and Agriculture, now settled in Qassimabad, Hyderabad.

    My cell phone number is 0300-3021103. One fine morning I got the SMS from Mobilink that “Thank you for using the mobile internet. Rs: 9.99 has been deducted from yesterday’s mobile internet usage. Keep on enjoying unlimited browsing on mobile.” I took a bitter pill and did not complain about these 10 rupees by feeling that may be this may be a misunderstanding. LET ME TELL U THAT I HAVE NEVER USED INTERNET FROM MY MOBILE SET.

    Again, to my great frustration, I got exactly the same message today the 5th May at 2.35pm deducting again Rupees 9.99 for using internet. Now what kind of shamelessly money collection is this? When we do NOT use internet why such deduction?

    Is ther any body in the higher ups who can ask these buggers what the hell is going on? and why they are deducting the internet usage money when WE ARE NOT USING THE INTERNET AT ALL>

    I request to please pay me back rupees twenty along with apology and streamline/correct your channels/lower officials who are grabbing such small amounts shamelessly and harassing/intimidating the customers.
    I hope my grievances would be redressed.

    THANKS FOR YOUR PATIENT HEARING and waiting for your early response. REGARDS.

    Dr. Barkat Ali Soomro.

  4. Muhammad Ramzan says:

    sir there are 7 SIMs registered against my CNIC 38201-1031172-9, but i m using only 2 SIMs numbered 0302-8005743, 0307-6787074. please i request you to remove all others mobilink SIMs against my CNIC and name. i shall be very thankful to you for this kindness

  5. Dr Barkat Ali SOOMRO says:

    Illegal/fraudulently deducting the money from balance.

    As an epilogue, one can find my complaint on the subject dated 5th May 2011. In response to that complaint, I was remitted thirty rupees in my account, 0300-3021103, on 6th May 2011, by saying that rupees thirty are being credited to your account in lieu of your complaint.

    On 10th May, I received a call from Ms. Rabia stationed in Lahore, cell phone no: 0300-8498527 at 5.12pm, that there was a technical problem in the system by which rupees twenty were deducted on account of internet use. She said she is sorry and will see that it will not happen again. My plain reply was “I don’t buy that sort of ‘shit’ on technical ground basis as this is the organized way of mincing the money bit by bit.”

    Exactly on the same day at 6.34pm my wife receives the SMS from Mobilink saying that “Dear customer, your mobile internet has been activated. Please make sure you have saved the settings sent earlier. Rs: 9.99/day for unlimited usage apply. My wife’s SIM is purchased in my name and her no: is 0300-3049005.

    The irony of the fate is that before this warning , Rs: 9.99 have already been deducted from this number ( 0300-3049005 ) on account of mobile internet usage vide Mobilink’s message on 10th May at 2.31pm., though my wife and me never used mobile internet. Now who would believe that this is technical fault or some technical problem. If Ms. Rabia is reading this complaint, will she care to take some effective remedial measures OR THE WHOLE SYSTEM IS ORGANIZED THAT WAY!!!

    I need at least some sort of explanation and with apology of returning the deducted money together with assurance that this sort of paradoxical attitude will not be repeated to any customer. I am anxiously waiting for the reply. THANKS and REGARDS.

    Dr. Barkat Ali SOOMRO
    Qassimabad, Hyderabad, Sindh.
    0300-3021103. 022-2654392.

  6. arif says:

    hi dear sir i use only one sim mobilinks number 03003214633 but mere name se 5 sim aur chal rehi hai jo mere pass nahi aap se gozareish hai baki mobilink sim bend kardo jo mere naam pe hai

 

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