PkReaders – Pakistani Readers Blog

Pakistan Telecommunication Company Limited (PTCL) has advised its customers to contact its support team or Regional General Managers on the following email addresses in case their complaints are not addressed through 1218.

The e-mail addresses are:

• karachi.rapid.supportptcl.net.pk
• Zulfiqar Ali Ursani RGM1 Karachi :  zulfiqa.ursaniptcl.net.pk
• Jamal Abdul Nasir RGMII Karachi : jamal.nasirptcl.net.pk
• Abdul Naeem RGM III Karachi : abdul.naeemptcl.net.pk
• Abdalla Bani Hammad Etisalat Advisor : abdalla.banihammadptcl.net.pk

PTCL said in a release on Wednesday that it is always striving very hard to give the best services to its valued customers.

PTCL has already got a state of the art call centre where valued customers can register their complaints in case of faulty telecom services. However, it has been felt that lot of esteemed customers want to send their complaints through e-mail, and keeping in view this requirement e-mail arrangement has been made.

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Tags: complaints, csr, email, PTCL, support

This entry was posted on Saturday, February 20th, 2010 at 2:20 am and is filed under PTCL. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.